CLIENTS NOT CUSTOMERS

Far too often, we find that hobby stores look at the bottom line and not what really matters; the hobby and those within it. They treat the shoppers as customers who order from them and leave. They might provide excellent customer service when things go wrong but at the end of the day, you are just money in their wallet. At the Big Blaster Consortium, we put our client satisfaction over our profits because without you, the client, we wouldn’t be here. When you order one of our products, you will be kept in the loop of the production cycle from start to finish and any delays due to machine or logistical errors are communicated in a prompt manner. Our founding member spent decades in the hospitality and service industry; they bring the ideals ingrained into them into the hobby space and live by the motto that good enough is never good enough.

We also believe in nurturing and helping the hobby space grow. If you are a designer with a blaster you want to see in production, reach out to us and lets have a conversation about how we can make your blaster dream a reality.

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Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!